US SaaS Project Rescue in 5 Weeks
A US startup came to us after a failed agency engagement. Their onboarding was broken, deployments were unstable, and trial users were churning. We took over, stabilized, and shipped measurable wins.
Challenge
The startup had invested months into a SaaS product but was blocked by recurring production issues: broken checkout flows, inconsistent trial activation events, slow dashboards, and fragile deployments. Their internal team needed a partner who could take ownership immediately and ship fixes without another rewrite cycle.
Solution
We executed a structured rescue plan:
48-hour triage and incident map across app, backend, and billing.
Stabilized CI/CD and release process to remove deployment failures.
Refactored checkout + activation events for reliable conversion tracking.
Optimized API queries and dashboard rendering paths.
Added monitoring, alerts, and rollback playbooks.
Results
38% increase in trial-to-paid conversion
62% faster page response times
99.95% production uptime after stabilization
49% reduction in support tickets in 30 days
Results Summary
38% increase in trial-to-paid conversion
62% faster page response times
99.95% production uptime after stabilization
49% reduction in support tickets in 30 days
These are representative outcomes from the engagement. Exact figures vary by product maturity and traffic mix.
We were stuck for months with unstable releases. Arfa Developers took over, fixed the foundations, and shipped improvements every week. The product finally felt reliable.
Product Lead — B2B SaaS, US Startup
Note: details anonymized to respect client confidentiality.Engagement Snapshot
Client: US B2B SaaS Startup
Timeline: 5 weeks
Scope: Rescue + Stabilization + Growth fixes
Model: Dedicated delivery pod